Machu Picchu Peru Cusco

  We were able to get two times to visit Machu Picchu--one was one a beautiful sunny afternoon and our guide was able to really explain everything. The other time,... read more we were the first ones on the site at 6am, but the clouds were so dense and low, we were unable to see anything--but it was really cool being the only ones there. …

  WORST TRIP OF MY LIFE. Honestly I was so sad and disappointed about how this tour went considering the price and the dreams I had in my head of how... read more this day would go. After being woken up by a phone call by our tour guide an hour ahead of pickup telling us to meet in an alley at 3 am instead of by the safety of our hotel we were already a little nervous, but then when we arrived to said spot, we were there waiting for over 20 minutes. It took over an hour and a half for the driver to pick everyone up and he was very flustered because he couldn't find the people (I'm assuming they wouldn't answer the phone or weren't ready?). There were not enough seats for us all so the two final ladies had to share one seat and one lady just sat on the floor. We finally arrive to the train station and were given no instructions whatsoever. Some people had to practically run to their train because we were running so late. Our train got scheduled for an hour later and when we arrive in agua calientes, we had no instructions on what to do. We finally find our guide and he tells us we had until 1 pm (6 hrs of free time) until we had to meet back for our tour. We were not at all expecting this and were very frustrated because nothing was open, we ended up sitting in the square for hours doing nothing. Our guide was late to pick us up for our tour so we had to wait in line forever to go up on the bus to Machu Picchu. When we finally get up there, we are introduced to our new guide who would take us through the ruins. He made several inappropriate comments towards me and my travel partner (both college girls) and demanded pictures with us. When we asked to take pictures of certain things (such as the llamas) he would say "later"; however, he rushed us through the place and we never got pictures with them. We were only in the ruins for around an hour even though we had enough time for us to be up there at least 3 hours. Once we took the train home we again had no instructions and had difficulty finding our guide (yes, that's 4 different guides in a day). We all felt very unsafe and frustrated by the time our late bus came (we waited in the streets for about 35 minutes). The bus was crowded and unkempt. The bus ended up breaking, leaving us stranded for another 30-40 minutes. While broken down, we learned that we had all paid different prices for this excursion, and we had paid the most. (DO NOT BOOK THROUGH THIS COMPANY ON TRIPADVISOR). We got home hours later than scheduled and were mentally broken. Machu Picchu is beautiful and a must see....just don't see it with this tour!!!

  We made our reservation with Karen and explained everything in detail and offered us what was agreed.
all excellent.
100% recommended.

  This was a nice relaxed day trip from Cuzco. Saw many jaw dropping sights and the seven lagoons. Karen from Machu Picchu Peru Cusco was... read more very considerate and helpful. This is not a well known site yet, so I did not have much crowd when I visited.